Key holding and home checks: your Madrid flat, watched over

If you live abroad but own a flat in Madrid, the worries travel with you: the overflowing mailbox, a leak nobody sees, a technician who needs to get in. We keep a copy of your keys securely and visit your home every month with a photo report.

Protect my home€4 per letter · €20 per parcel · no monthly fee

What the monthly check includes

We empty your mailbox and forward or scan the mail, check for damp, leaks or signs of intrusion, air the flat, verify meters and appliances and send you a report with photos.

Access for technicians and visitors

Plumber, delivery or family member coming by? We open the door, supervise the visit and lock up. Every opening is logged and you get an instant notification.

Pricing

Monthly plan: €39 per month (one monthly check with report). Extra checks: €19 each. Opening for technicians or visitors: €25 per visit. Sealed, logged key custody: included.

Emergencies

Alarm goes off, a neighbour reports a leak or police need access? We attend on your behalf and keep you updated on WhatsApp in real time. Emergency callout: €49 plus night-time travel if applicable.

Frequently asked questions

How much does it cost?

€39 per month including one monthly check with a photo report. Openings for technicians: €25 per visit.

How are my keys stored?

Sealed, labelled with a code (never your address) and kept in a secure custody area. Every use is logged.

What if you find a problem?

We tell you the same day with photos and, if you want, coordinate the technician and supervise the repair.

Can I cancel anytime?

Yes, the plan is monthly with no lock-in. We return your keys in person or by insured courier.

Related pages

Ready to go digital with your mail?

Protect my home

Need instructions? Contact support on WhatsApp. WhatsApp: +34 617 940 378