Everything people usually ask us about your Madrid address, letter scanning, parcel forwarding and pricing. If you can't find your answer, message us on WhatsApp.
Sign up, get your Madrid address and use it wherever you like. We scan letters within 24 hours, receive your parcels, and you decide online what happens to each item.
You only pay for what you receive: €4 per scanned letter, €20 per parcel and €35 for very heavy parcels, plus the actual shipping cost if we forward something.
Yes, a physical street address in Madrid where Correos and couriers deliver your items.
No, you can use the service from any country.
Within 24 hours of arrival.
We scan the full letter so you can read it online. If you prefer, we can keep or forward the original unopened.
Yes, from Amazon.es, El Corte Inglés, Zara and any shop or individual, via Correos or courier.
Almost every country in the world, except those under EU or US sanctions.
Yes, we consolidate them into one shipment so you save on shipping.
Yes, we sign for them and scan the contents.
By email, WhatsApp or Telegram, whichever you prefer.
Yes, everything is stored in the European Union with restricted access, in line with the GDPR.
No monthly fee: €4 per scanned letter, €20 per parcel received and €35 for very heavy parcels one person cannot carry alone. If we forward something, you also pay the actual shipping cost.
No, you can stop using the service whenever you like.
Ready to go digital with your mail?
Create my mailboxNeed instructions? Contact support on WhatsApp. WhatsApp: +34 617 940 378